Privacy Policy

1. Who we are

Medovanta Supply LLC, doing business as Medovanta, provides cleaning services in and around Roswell, New Mexico. We are responsible for the personal information described in this policy.

2. Information we collect

• Contact details you give us — name, phone number, email and service address.
• Booking details — home size, service preferences, access instructions and notes about pets or priorities.
• Payment information, which is processed by our payment provider; we do not store full card numbers.
• Basic technical data when you visit our website, such as browser type and pages viewed, collected through standard server logs.

3. How we use your information

• To respond to quote requests and schedule, deliver and invoice services.
• To send booking confirmations, reminders and service updates.
• To improve our services, website and customer support.
• To send occasional offers if you opt in — you can unsubscribe at any time.
• To meet legal, tax and insurance obligations.

4. How we share information

We do not sell or rent your personal information. We share it only with service providers who help us operate (such as scheduling, payment processing, email and website hosting) under confidentiality obligations, or when required by law.

5. Cookies and analytics

This website uses only the cookies necessary for it to function. If we add analytics or advertising tools in the future, we will update this policy and, where required, ask for your consent.

6. Data retention and security

We keep your information only as long as needed for the purposes above or as required by law, typically up to seven years for financial records. We use reasonable administrative, technical and physical safeguards to protect it, including encrypted connections (HTTPS) on this website.

7. Your choices and rights

You may request access to, correction of or deletion of your personal information, and you may opt out of marketing messages at any time. Contact us using the details below and we will respond within 30 days.

8. Children's privacy

Our website and services are not directed to children under 13, and we do not knowingly collect their personal information.

9. Changes to this policy

We may update this policy from time to time. The "last updated" date above shows when it was last changed.